Subscription, Cancellation & Refund Policy

This policy explains how subscriptions to RankFlow SEO plans work: how and when you are billed, the minimum commitment, how to cancel, and when refunds apply. It forms part of our Terms of Service. Subscriptions are sold by V-technology LLC, a Wyoming limited liability company.

Our plans are billed in advance, in US dollars, at the price shown at checkout. Your first payment is taken when you subscribe, and your subscription starts that day. Monthly plans renew on the same day each month. If an annual plan is offered at checkout and you choose it, it renews on the same day each year.

Your subscription will automatically renew at the end of each billing period, and the plan price will be charged to your payment method on file, until you cancel.

Payments are processed securely by Stripe. Charges appear on your card or bank statement as RANKFLOW SEO. You receive a receipt by email for every payment. Prices exclude any applicable taxes.

Every plan includes a minimum commitment of 3 months, unless a different minimum is shown at checkout. This is the time we need to audit your site and ship the foundation of your SEO program. The minimum commitment is shown on our pricing page and at checkout, before you pay.

If you choose an annual plan, it is paid for a full year up front, which already covers the minimum commitment.

After the minimum commitment, you can cancel at any time, with no cancellation fee. Your cancellation takes effect at the end of your current billing period: the services continue until then, and you are not charged again.

If you cancel during the minimum commitment, your subscription ends when the minimum commitment ends, and the payments that fall within the minimum commitment remain due.

The minimum commitment does not apply if you cancel because of a price increase, a material change to our Terms of Service, or a new subprocessor you have objected to under our Data Processing Addendum. In those cases you can cancel before the change takes effect, and no further payments are due.

To cancel, use the billing portal link in your welcome email, or email us at hello@rankflowseo.online from the address on your account. We confirm every cancellation by email, with the date it takes effect.

Need a break rather than a cancellation? Contact us — we can pause your program.

Because our work starts as soon as a billing period begins, we do not refund payments for billing periods that have already started, including partially used periods, except where required by law or described below.

We refund you in full if you were charged in error — for example, a duplicate charge, or a renewal charged after you cancelled in time. We refund the unused part of any period you paid for if we end your subscription for a reason other than your breach of our Terms, or if you cancel because of a material change to our Terms of Service or a new subprocessor you have objected to under our Data Processing Addendum.

Approved refunds are returned to the original payment method, usually within 5 to 10 business days depending on your bank.

If a payment fails, Stripe automatically retries it and we email you so you can update your payment method. If the payment still fails after these retries, we may pause the services and cancel your subscription. Amounts already due remain payable.

We may change the price of a plan. We will tell you by email at least 30 days before a new price applies to your subscription. If you do not agree, you can cancel before the new price applies — even if you are still within your minimum commitment.

Enterprise and custom engagements are not sold through online checkout. They are governed by the proposal or Statement of Work you sign with us, which sets out its own billing, notice, and termination terms.

If a charge looks wrong, please email us at hello@rankflowseo.online with the date and amount of the charge before contacting your bank. We reply within two business days and, if we made a billing error, refund it as described above.

Questions about billing, cancellations, or refunds? Email hello@rankflowseo.online. RankFlow SEO is a trade name of V-technology LLC, a Wyoming limited liability company. 1309 Coffeen Avenue STE 1200, Sheridan, WY 82801, United States.